Driving Retention & Performance in a 480-Person Logistics Company

Objective

Learn how strategic HR transformation turned around a midwestern logistics company struggling with disengagement, turnover, and leadership gaps, unlocking stability and sustainable growth.

Background

A logistics company headquartered in the Midwest with 480 employees faced mounting HR and workforce challenges. Despite being a critical supply chain player in their region, high turnover, low engagement, and inconsistent leadership were threatening the company's performance. The in-house HR team lacked training, and rising costs tied to outdated systems and noncompliance posed a serious financial risk.

The Transformation

Key Challenges:

• Turnover among frontline employees reaching 35%

• Minimal engagement from leadership

• HR team overwhelmed, reactive, and under-trained

• Untracked spending on underperforming vendors and HR tools

• Multi-state compliance issues triggering audit risk

HRbp Inc.'s Strategic Interventions

Leadership Coaching & Culture Reset
We provided 1:1 executive and frontline manager coaching, improving communication, team alignment, and morale. Culture-building strategies were launched with measurable engagement goals and team feedback loops.

Upskilling the HR Team
We designed and delivered a hands-on training program for internal HR staff, enabling them to shift from administrative overload to strategic business partnership.

Vendor Optimization & Cost Control
We audited all HR-related vendor contracts and renegotiated terms, cutting unnecessary costs by 22%. Where needed, we recommended tech upgrades and secured discounted HRIS solutions aligned with operational needs.

Compliance Overhaul
Addressing risk across multiple states, we implemented a multi-jurisdiction compliance model, standardizing policy across locations and preparing the team for regulatory changes.

Results That Moved the Needle

✅ Retention Improved by 28%
New career pathways, better communication, and engagement programs led to more stable staffing and a drop in frontline attrition.

✅ Leadership Readiness Increased 2X
Coaching resulted in quicker decision-making, less conflict, and more strategic delegation.

✅ $450K+ in HR Cost Savings
Vendor restructuring, compliance alignment, and improved HR tech usage drove significant cost efficiencies within six months.

✅ Audit-Ready, Future-Proof Compliance
Standardization across states created a replicable compliance framework that scaled as the business expanded routes and services.